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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yolanda Scott

Yolanda Scott

August 13, 2026

5  out of  5
rating by Yolanda Scott
"Jennifer was awesome. She explained everything and offered other options to me."
We responded:
"Thank you, Yolanda, for sharing your positive experience with Jennifer. It's great to hear that she was able to explain everything clearly and present you with various options. Providing excellent service and ensuring our customers understand their insurance choices is a top priority. Your feedback is greatly appreciated and helps us continue to deliver outstanding service."
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Victoria

August 12, 2026

5  out of  5
rating by Victoria
"Jennifer was very nice & a great help."
We responded:
"Thank you, Victoria, for sharing your positive experience with Jennifer. It's wonderful to hear that she was able to assist you effectively. Providing excellent service is our priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out. "
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Felix Valdes

August 11, 2026

5  out of  5
rating by Felix Valdes
"Donna is simply fantastic. There has never been a situation when I have not needed something that she has not provided right away. Whether a wallet card for one of the vehicles, or proof of insurance, the list goes on. A great member of the State Farm team."
We responded:
"Thank you, Felix, for sharing your positive experience with Donna. It's wonderful to hear how she consistently meets your needs promptly, whether it's providing a wallet card or proof of insurance. Your feedback highlights the dedication and efficiency that we strive for at our agency. We appreciate your trust in us and look forward to continuing to serve you with the same level of excellence."
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Madison Dunnam

August 3, 2026

5  out of  5
rating by Madison Dunnam
"Donna has been an absolute gem and truly the sweetest agent I have ever dealt with. She takes her time and does it right which is a blessing!!!!"
We responded:
"Thank you for sharing your wonderful experience with Donna. It's fantastic to hear how she has made such a positive impact by taking the time to ensure everything is done right. Your feedback is greatly appreciated. Steve "
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Brittany Williams

July 30, 2026

5  out of  5
rating by Brittany Williams
"Donna is the absolute best!! I feel like she's been a lifelong friend as much as we have talked. I also feel as though we have been given the best deal possible on life insurance and auto insurance (saving almost $100 a month!). We will continue to work with Donna and Steve on all things we need insurance wise."
We responded:
"Thank you, Brittany, for sharing your wonderful experience with Donna and the team. It's fantastic to hear that you feel such a strong connection and are satisfied with the savings on your life and auto insurance. Providing the best possible deals and building lasting relationships are our top priorities. We're delighted to continue supporting all your insurance needs. Your feedback is greatly appreciated!"
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Dawn White

July 30, 2026

5  out of  5
rating by Dawn White
"Donna was great!!"
We responded:
"Thank you for sharing your positive experience with Donna! We're delighted to hear that she provided you with excellent service. Your feedback is greatly appreciated and helps us continue to deliver top-notch service to all our customers. If you have any more comments or need assistance in the future, feel free to reach out."
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Amanda Phipps

July 30, 2026

5  out of  5
rating by Amanda Phipps
"We have used State Farm for over 3 years now. Emily is the main reason we have stayed with this particular branch- she is incredibly helpful, compassionate and professional. If you want a truly family-like fit for a business interaction - Emily is your go to girl!!!"
We responded:
"Thank you, Amanda, for sharing your experience with our agency. It's wonderful to hear that Emily has made such a positive impact on your interactions with us. Her dedication to providing helpful, compassionate, and professional service truly embodies the values we strive for. We're delighted to have you as part of our State Farm family and appreciate your continued trust over the past three years. Your feedback is invaluable and inspires us to maintain the high standards you expect."
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L T

July 29, 2026

5  out of  5
rating by L T
"I love State Farm, and my wonderful agent Steve Whitley!!! I've been a customer for 25 years, and have been taken great care of the entire time!!!"
We responded:
"Thank you for sharing your positive experience with our team It's fantastic to hear that you've been a satisfied customer for 25 years and have consistently received excellent care. Your feedback is greatly appreciated and helps us continue to provide outstanding service."
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Ashley Calloway

July 24, 2026

5  out of  5
rating by Ashley Calloway
"Jennifer helped us this week with my insurance and life insurance! Shes seriously awesome, we were laughing and it was just a great conversation!! Thank you Jennifer!"
We responded:
"Thank you Ashley. I agree, Jennifer is awesome! 😁

We appreciate ur trust.

Steve "
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Tiffany Essary

July 21, 2026

5  out of  5
rating by Tiffany Essary
"Emily is a delight to work with! Always quick to help and take care of your needs. She managed to save us over $100 a month on our policy (on top adding in 2 more vehicles to cover so I could only imagine how much we are actually saving a month) I cannot recommend State Farm enough especially this office."
We responded:
"Thank you, Tiffany, for sharing your experience with us. It's wonderful to hear how Emily has been able to assist you and provide such valuable savings on your policy. Welcome back! Steve
"
Profile photo of Ann Borromeo

Ann Borromeo

July 21, 2026

5  out of  5
rating by Ann Borromeo
"Jennifer was terrific in assisting us with finding a comparable premium for more coverage than our previous insurance company. She made the process clear and easy. Looking forward to enjoying the peace of mind with our new policies!"
We responded:
"Thank you, Ann, for sharing your experience with us. It's wonderful to hear that Jennifer was able to assist you effectively in finding a premium that offers more coverage. We're glad the process was clear and easy for you. Enjoy the peace of mind with your new policies, and we appreciate your trust in our agency!
"
Profile photo of Kathleen Collins

Kathleen Collins

July 6, 2026

5  out of  5
rating by Kathleen Collins
"As customers of this agency for our home
and auto insurance, we feel completely confident with Steve, Emily and all their helpful staff protecting our assets. Whenever we call with a question, it is answered right away. Their service is both friendly and professional and we trust that they have our best interests at heart."
We responded:
"Thank you Kathleen. Having your trust is the highest compliment we can receive.

Please know that u are appreciated too!"
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Melissa

June 25, 2026

5  out of  5
rating by Melissa
"Donna was extremely helpful and generous with her time in resolving my issue."
We responded:
"Thank you, Melissa, for sharing your experience. It's wonderful to hear that Donna was able to assist you effectively. We appreciate your feedback and are glad to know that you received the support you needed. Your satisfaction is important to us, and we look forward to continuing to serve you.
"
Profile photo of Timothy Smith

Timothy Smith

June 5, 2026

5  out of  5
rating by Timothy Smith
"Always the best experience. Ms. Emily is always so caring with the customers . Always quick to help with any problems"
We responded:
"Ms. Emily??? What about Mr. Steve??? lol

We appreciate u Tim!"
Profile photo of Indiana Laine

Indiana Laine

May 26, 2026

5  out of  5
rating by Indiana Laine
"I absolutely love this group! Best insurance team you could ask for! Everyone is so friendly, helpful and efficient and they really make you feel like family."
We responded:
"Thank you, Indiana, for sharing such a wonderful review. It's fantastic to hear that you feel like part of the family…you kind of are! Please tell ur mom I said hello. Steve
"
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Gail Dowling

May 21, 2026

5  out of  5
rating by Gail Dowling
"We have been with Steve Whitley of State Farm for over 35 years and appreciate the great customer service his office provides us through three generations. Not only do we trust them with our home and auto insurance, we also use them for our business insurance. If you need sound advice on insurance this is the office you need to work with. Thank you Steve for always being there to answer our questions and guide us through making sound decisions!!!"
We responded:
"Thank u for the kind words Gail. You and your family are very appreciated!"
Profile photo of Mohamad Rahman

Mohamad Rahman

May 20, 2026

5  out of  5
rating by Mohamad Rahman
"Extremely professional, fast service"
We responded:
"Thank you, Mohamad, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our service professional and fast. Your feedback is greatly appreciated. "
Profile photo of Brandy Anderson

Brandy Anderson

May 15, 2026

5  out of  5
rating by Brandy Anderson
"Been with them since I was 16yr and wouldn't go anywhere else. They've always done me good and very helpful."
We responded:
"Thank you, Brandy, for your kind words and for being a loyal customer since you were 16. It's wonderful to hear that you've had such a positive experience with us. We're committed to providing helpful and reliable service, and it's great to know we've met your expectations. Your trust and support mean a lot to us."
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A

May 15, 2026

5  out of  5
rating by A
"The whole team at Steve Whitley are great! I'm sure I'm not the easiest customer to deal with but they are always by my side every time."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that our team has been able to support you effectively. We truly value your trust and are always here to assist you whenever you need. Your feedback means a lot to us!"
Profile photo of Greg L Hutchens

Greg L Hutchens

May 13, 2026

5  out of  5
rating by Greg L Hutchens
"Absolutely, and without exception, the most attentive, professional and courteous agency with which I have had the pleasure of using. Donna, had always been outstanding when it comes to finding ways to save me money, without compromising the level of my protection. This agency is the 'Gold Standard' by which all others should be measured."
We responded:
"Thank you, Greg, for sharing your experience with our agency. It's wonderful to hear such positive feedback about the service you've received. Donna and the rest of our team are dedicated to providing attentive and professional service, and it's great to know that our efforts to find savings without compromising protection have made a difference for you. Your kind words about being the 'Gold Standard' mean a lot to us. We look forward to continuing to meet your insurance needs."
Profile photo of Tracie Booth

Tracie Booth

May 6, 2026

5  out of  5
rating by Tracie Booth
"I have used state farm/ Steve Whitley's crew since I was young for home and auto and they have ALWAYS been there for me!"
We responded:
"Thank you, Tracie, for sharing your experience and for your long-standing trust in our team. It's wonderful to hear that we've consistently been able to support you with your home and auto insurance needs. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Greg Carpenter

May 1, 2026

5  out of  5
rating by Greg Carpenter
"Great customer service"
We responded:
"Thank you, Greg. We strive to provide excellent customer service. "
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Jennifer Archer

May 1, 2026

5  out of  5
rating by Jennifer Archer
"Steve and Emily are the best! Having a local branch and reachable people have been such a game changer. And they make sure to match or beat other insurance estimates with better coverage. Thanks yall!!!"
We responded:
"Thank you so much, Jennifer! We truly appreciate your kind words and your support. Emily and I are grateful for the opportunity to help with your insurance needs, and we’re glad having a local office with a team you can easily reach has made a difference for you. Helping our customers find great coverage at a competitive price is always our goal. Thanks again for trusting us — we’re always here when you need us!"
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Mark Garner

May 1, 2026

5  out of  5
rating by Mark Garner
"Great"
We responded:
"Thank you, Mark. We appreciate your review."
Profile photo of Perry Thompson

Perry Thompson

April 30, 2026

5  out of  5
rating by Perry Thompson
"Since I moved back home to TN 8 years ago these wonderful folks have taken excellent care of me!"
We responded:
"Thank u Perry. It’s our pleasure. "