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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracie Booth

Tracie Booth

May 6, 2026

5  out of  5
rating by Tracie Booth
"I have used state farm/ Steve Whitley's crew since I was young for home and auto and they have ALWAYS been there for me!"
We responded:
"Thank you, Tracie, for sharing your experience and for your long-standing trust in our team. It's wonderful to hear that we've consistently been able to support you with your home and auto insurance needs. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Greg Carpenter

May 1, 2026

5  out of  5
rating by Greg Carpenter
"Great customer service"
We responded:
"Thank you, Greg. We strive to provide excellent customer service. "
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Jennifer Archer

May 1, 2026

5  out of  5
rating by Jennifer Archer
"Steve and Emily are the best! Having a local branch and reachable people have been such a game changer. And they make sure to match or beat other insurance estimates with better coverage. Thanks yall!!!"
We responded:
"Thank you so much, Jennifer! We truly appreciate your kind words and your support. Emily and I are grateful for the opportunity to help with your insurance needs, and we’re glad having a local office with a team you can easily reach has made a difference for you. Helping our customers find great coverage at a competitive price is always our goal. Thanks again for trusting us — we’re always here when you need us!"
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Mark Garner

May 1, 2026

5  out of  5
rating by Mark Garner
"Great"
We responded:
"Thank you, Mark. We appreciate your review."
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Perry Thompson

April 30, 2026

5  out of  5
rating by Perry Thompson
"Since I moved back home to TN 8 years ago these wonderful folks have taken excellent care of me!"
We responded:
"Thank u Perry. It’s our pleasure. "
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Tom Plachinski

April 30, 2026

5  out of  5
rating by Tom Plachinski
"We have had coverage with Steve Whitley, his predecessor, and his competent office staff for 40+ years. Excellent customer service and insurance expertise."
We responded:
"Thank u Tom. You and Laurie are very much appreciated. Glad life is treating u well! Steve "
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Bill Martin

April 29, 2026

5  out of  5
rating by Bill Martin
"I can't post enough comments expressing my joy at having this office for my home, auto, umbrella and personal items policies. I've worked with Steve, Michelle, Donna and Emily for years and never wanted to go anywhere else. Please check them out, you'll be happy you did!"
We responded:
"Thank you so much for your wonderful message! We’re thrilled to hear how happy you are with our office and the service you’ve received from us over the years. Your trust and loyalty mean the world to us. We truly appreciate you recommending us and look forward to continuing to serve all your insurance needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out!"
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Sarah Lynn Seaton

April 29, 2026

5  out of  5
rating by Sarah Lynn Seaton
"Steve and his team are amazing! We have our rental business, cars, personal property and umbrella policies all insured with Steve. He responds right away and has helped us with planning and negotiating claims several times. I think Steve has been our agent for at least 10 years. Keeping our business with a local agent has been super important. I cannot say enough about Steve and his team."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that we have been able to support you and your business for so many years. It means a lot to us that you value having a local agent who’s responsive and helpful. We truly appreciate your loyalty and look forward to continuing to work with you!"
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Deena Rahman

April 29, 2026

5  out of  5
rating by Deena Rahman
"I’ve had a great experience so far! My State Farm agent is always responsive, helpful, and easy to work with. Made everything simple and stress free!"
We responded:
"Thank u for ur kinds words. Steve "
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Jay Navarro

April 29, 2026

5  out of  5
rating by Jay Navarro
"Everyone is very helpful especially Donna"
We responded:
"Thanks for the review Jay. Appreciate u! Steve "
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Daniel D'Andrea

April 28, 2026

5  out of  5
rating by Daniel D'Andrea
"Very friendly and helpful"
We responded:
"Ty!"
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Bo Harvey

April 28, 2026

5  out of  5
rating by Bo Harvey
"Steve Whitley has been my go-to agent for years. A wise man once told me, “People buy from people, not from companies”. Steve has been with me through both some of the brightest and darkest days of my life as my SF agent and friend. If you want real people to provide you with protection and assurance for the future, Steve and his staff are top notch."
We responded:
"Thank you so much for your heartfelt review! I'm honored to have been there for you through the ups and downs, not just as your agent but as a friend. We truly believe in building real relationships, and it means a lot to know that you feel that connection. We appreciate your trust and kind words, and we're here for you whenever you need us!"
Profile photo of Laura Ukoli

Laura Ukoli

April 28, 2026

5  out of  5
rating by Laura Ukoli
"Steve Whitley's office is a complete pleasure to work with! Donna and Emily are always friendly, helpful, and efficient. Keep up the great work ladies and gentleman!"
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Corinne Tandy

April 28, 2026

5  out of  5
rating by Corinne Tandy
"Consistently friendly, helpful, and affordable"
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James Owenby

April 28, 2026

5  out of  5
rating by James Owenby
"Very helpful"
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Michelle Lokey

April 27, 2026

5  out of  5
rating by Michelle Lokey
"I have been with Steve Whitley for over 20 years. His team has always been honest and helpful. Months after changing to Steve as my agent, I had to file a claim on my renter's insurance due to being robbed. I was so thankful I had Steve's team there to help me through filing a claim. His team is wonderful about answering my questions and helping me with changes in my policies due to life changes. When you need to file a claim with any company, you find out what they are really like as a company. Steve and his team are why I have stayed with State Farm as my insurance provider."
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John Horner

April 23, 2026

5  out of  5
rating by John Horner
"I began using the Whitley Agency around 2018 when they helped me secure home owners insurance for an elderly friend whose policy had lapsed. Soon after I used them to insure my new-consturction home and all of my vehicles. Mr. Whitley and his office staff are highly knowledgeable always willing to help provide great coverage at a great price."
Profile photo of Joanne Trembley

Joanne Trembley

April 23, 2026

5  out of  5
rating by Joanne Trembley
"Steve Whitley is the best insurance person ever. We are loyal to him above State Farm. State Farm is fortunate to have him. He is accessible, empathetic and thorough. We appreciate Steve and his team immensely."
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Venus

April 23, 2026

5  out of  5
rating by Venus
"Great agents in this office! Always help me with any questions I have about my policies. Donna Strand has helped me with my vehicle insurance, making sure I have what I need and not break the bank."
We responded:
"Thank you. We agree….Donna is wonderful! "
Profile photo of Jordon Snyder

Jordon Snyder

April 23, 2026

5  out of  5
rating by Jordon Snyder
"Amazing customer service! Always helpful no matter the issue, great employees and definitely have recommended others to give them a call"
We responded:
"Dear Jordon, Thanks for the kind words! Hearing that your experience went well really makes our day. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Sincerely, Steve"
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Carolyn McClellan

April 23, 2026

5  out of  5
rating by Carolyn McClellan
"We have been with Steve for years. He was really a great help, when my husband passed away, and now my son and daughter-in-law also have insurance with him . The staff is great and friendly too!"
We responded:
"Carolyn, Thank you for the kind words. You and your family mean a lot to us. Thank you for your trust! Steve "
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Willdean Robertson

April 22, 2026

5  out of  5
rating by Willdean Robertson
"I always get treated with a lot of respect and Steve, Donna, And Emily have always taken very good care of me and I wouldn’t change companies for anything in the world now I appreciate them very much. They’re always there for me."
We responded:
"Hey Willdean, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
Profile photo of John McSwain

John McSwain

April 22, 2026

5  out of  5
rating by John McSwain
"Donna at Steve Whitley State Farm has gone above and beyond helping me and my family with all of our insurance needs. Thank you for all of your help and support."
We responded:
"Dear John, Thanks for the great review! We truly appreciate your recommendation of Donna and will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. Steve"
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Marvin Bolinger

April 22, 2026

5  out of  5
rating by Marvin Bolinger
"Steve is professional, knowledgeable, and always there when needed. All the attributes desired in a quality agent. Highly recommend."
We responded:
"Marvin, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing! If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Tim Allen

April 22, 2026

5  out of  5
rating by Tim Allen
"Steve is a great agent. Very knowledgeable and professional.. highly recommend."
We responded:
"Hi Tim, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."