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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Summer Bowers

October 12, 2023

5  out of  5 rating by Summer Bowers
"Donna explained the needed policies step by step until I understood! Very kind and patient!"

Katerra Sweat

April 12, 2023

5  out of  5 rating by Katerra Sweat
"Emily is hands down the greatest agent. We were paying quite a bit more for a lot less coverage! Not only did she help us combine our auto and home, but she has helped with obtaining coverage for our rental property and boat. Insurance can be overwhelming if you really don’t know what coverage you need. She was able to walk us through everything and was beyond patient and helpful with all of our questions. We can’t thank Emily enough for being so kind to our family! We recommend Emily for ALL insurance needs!"


October 14, 2022

5  out of  5 rating by Lawson
"Emily is amazing. Her and the entire staff are great people. Their assistance throughout my time being with state farm and being so helpful and sweet is the main reason why I stay. Thank you for always being positive and helpful."

Cathy Jay

October 3, 2022

5  out of  5 rating by Cathy Jay
"Steve has been my agent for many years, through changing careers, moving to a different city, getting custody of a grandchild, purchasing a new home, and losing my spouse. His entire staff has been amazing, always taking time to check on my well-being, and keeping me updated if anything changes or needs to be addressed. I am blessed to have Steve and his team on my team. I rest much better at night knowing all my assets are insured by the best in the business!"

Brandy McCollum

March 7, 2022

5  out of  5 rating by Brandy McCollum
"Steve and Michelle whitley are great! They will get you the cheapest insurance possible and are great and friendly to deal with!"

Meagan Wilson

November 16, 2021

5  out of  5 rating by Meagan Wilson
"I have been with State Farm for a few years now and really love Steve and his office staff. They are always super friendly and professional when questions or needs arise. This office makes dealing with insurance so much easier and enjoyable."

Laura Austin

October 5, 2020

5  out of  5 rating by Laura Austin
"Steve Whitley is a rarity in this day and age. I have been a customer of State Farm for 36 years and he is by far the best State Farm agent I have ever done business with in Knoxville. Steve is an old school insurance agent, he cares about his clients. He has been responsive and very helpful to me and my family. He has been very truthful with me and he has earned my trust."

Duane Quayle

September 3, 2020

5  out of  5 rating by Duane Quayle
"Excellent State Farm Agent. Always helpful and on your side!"