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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donald Lighter

Donald Lighter

November 15, 2024

5  out of  5
rating by Donald Lighter
"We have had the Steve Whitley agency as our insurance provider for home and auto for many years now, and we can only add our adulation to the others here. Our claims needs are not frequent, but when we do have a problem, they handle it expeditiously and thoroughly. They take the rough spots out of dealing with insurance companies and make sure our needs are addressed efficiently and effectively. Our latest problem was managed within a few hours by Emily in the office there, and her efforts made a difficult situation much more reasonable for us. Thank you to everyone at the Steve Whitley State Farm office for all you do!"
We responded:
"Don, Thank you for your kind words. We are thankful for clients like you and your family! Truly appreciate your trust over all of these years. Steve "
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Gail Dowling

October 17, 2024

5  out of  5
rating by Gail Dowling
"Once again we received excellent service from our State Farm agent Steve Whitley. Due to the recent storms we had roof damage. State Farm recommended a contractor and between the contractor and State Farm we were able to afford a new roof instead of a patch job. The new roof was replaced quickly and by a professional local company. Thank you to everyone in getting this accomplished, we appreciate your dedication to your customers."
We responded:
"Thank u for the kind words Gail. You and your family are very appreciated. "
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Simone Poole

September 3, 2024

5  out of  5
rating by Simone Poole
"Emily is amazing! She is so helpful and responsive when we have questions and always feels like she’s looking out for us!"
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Spencer Yates

June 27, 2024

5  out of  5
rating by Spencer Yates
"Emily was extremely helpful and responsive in moving my policies to State Farm. She was very knowledgeable and made great recommendations. Highly recommend Steve Whitley State Farm!"
We responded:
"Thank you for sharing your experience with Emily. We feel the same way! I appreciate u trusting us to provide for your insurance needs. "
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Mindy Langston

March 22, 2024

5  out of  5
rating by Mindy Langston
"Emily has made understanding insurance easy! Thank you for all your help!"
We responded:
"Thank u for the review Mindy. We appreciate your trust in our office. "
Profile photo of Luvern Miller

Luvern Miller

March 17, 2024

5  out of  5
rating by Luvern Miller
"Donna is the absolute best, knowledgeable in the extreme, she looks for the best coverage for the best premium. Highly recommended!"
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Rick Austin

March 2, 2024

5  out of  5
rating by Rick Austin
"Steve is the best agent that you will ever meet. He and his office staff are always helpful and knowledgeable. There is no better agent and staff anywhere. The entire office is always looking out for us."
We responded:
"Thank u for your kind words. We really appreciate you and Laura too!"
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Jamie

February 9, 2024

5  out of  5
rating by Jamie
"Love this office! All of the staff are very helpful, informative and friendly."
We responded:
"Ty! We appreciate u!"
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Kathrine Allen

February 9, 2024

5  out of  5
rating by Kathrine Allen
"I have had State Farm since before I could drive! I recommend it to everyone."
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Jeannette Chadwick

February 9, 2024

5  out of  5
rating by Jeannette Chadwick
"Donna Stand has always been very helpful with my questions and very quick to ensure my claim was handled quickly and satisfaction."
We responded:
"Ty for choosing our office. We appreciate u! "
Profile photo of Macey O’Connor

Macey O’Connor

February 8, 2024

5  out of  5
rating by Macey O’Connor
"Have had coverage w/Sate Farm for years w/Donna taking care of my account. Very informative and always taking care of my needs. Exceptional customer service which means "Peace of Mind!""
We responded:
"Thank you!! We appreciate u too!"
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Venus

February 8, 2024

5  out of  5
rating by Venus
"Great agents in this office! Always help me with any questions I have about my policies. Donna Strand has helped me with my vehicle insurance, making sure I have what I need and not break the bank."
We responded:
"Thank you. We agree….Donna is wonderful! "
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Sharon Rudder

January 29, 2024

5  out of  5
rating by Sharon Rudder
"Great agent and staff."
We responded:
"Thank u Sharon. We appreciate you!"
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Summer Bowers

October 12, 2023

5  out of  5
rating by Summer Bowers
"Donna explained the needed policies step by step until I understood! Very kind and patient!"
We responded:
"Thank you Summer. We certainly appreciate you allowing us to provide for your insurance needs. Steve "
Profile photo of Katerra Sweat

Katerra Sweat

April 12, 2023

5  out of  5
rating by Katerra Sweat
"Emily is hands down the greatest agent. We were paying quite a bit more for a lot less coverage! Not only did she help us combine our auto and home, but she has helped with obtaining coverage for our rental property and boat. Insurance can be overwhelming if you really don’t know what coverage you need. She was able to walk us through everything and was beyond patient and helpful with all of our questions. We can’t thank Emily enough for being so kind to our family! We recommend Emily for ALL insurance needs!"
We responded:
"Katerra, Thank you for taking the time to review our agency. Emily is awesome. I am thankful to work with her everyday. We truly appreciate your business. "
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Lawson

October 14, 2022

5  out of  5
rating by Lawson
"Emily is amazing. Her and the entire staff are great people. Their assistance throughout my time being with state farm and being so helpful and sweet is the main reason why I stay. Thank you for always being positive and helpful."
We responded:
"Thank u for the kind words Shauna! I agree Emily is fantastic. Thank you for your trust over all of these years."
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Cathy Jay

October 3, 2022

5  out of  5
rating by Cathy Jay
"Steve has been my agent for many years, through changing careers, moving to a different city, getting custody of a grandchild, purchasing a new home, and losing my spouse. His entire staff has been amazing, always taking time to check on my well-being, and keeping me updated if anything changes or needs to be addressed. I am blessed to have Steve and his team on my team. I rest much better at night knowing all my assets are insured by the best in the business!"
We responded:
"Cathy, thank you for your kind words! We have been through alot! :). I really appreciate your trust in my office. It is my pleasure to provide for your insurance needs. Ty!!!"
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Brandy McCollum

March 7, 2022

5  out of  5
rating by Brandy McCollum
"Steve and Michelle whitley are great! They will get you the cheapest insurance possible and are great and friendly to deal with!"
We responded:
"Thank you Brandy. We appreciate u!"
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Meagan Wilson

November 16, 2021

5  out of  5
rating by Meagan Wilson
"I have been with State Farm for a few years now and really love Steve and his office staff. They are always super friendly and professional when questions or needs arise. This office makes dealing with insurance so much easier and enjoyable."
We responded:
"Thank u Meagan. We appreciate u too! 😃"
Profile photo of Laura Austin

Laura Austin

October 5, 2020

5  out of  5
rating by Laura Austin
"Steve Whitley is a rarity in this day and age. I have been a customer of State Farm for 36 years and he is by far the best State Farm agent I have ever done business with in Knoxville. Steve is an old school insurance agent, he cares about his clients. He has been responsive and very helpful to me and my family. He has been very truthful with me and he has earned my trust."
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Duane Quayle

September 3, 2020

5  out of  5
rating by Duane Quayle
"Excellent State Farm Agent. Always helpful and on your side!"